✳ EXPLORATION / CONVERSATION10TURTLE / SYSTEM 03 OF 06
03 / DECISION BOOSTER · AI SHOPPING ASSISTANT

The right answer.
Right on time.

Research-backed recommendations that understand the need, show the product, and explain why it fits.

EXPLORE SYSTEM ↘
03
assistant solution illustration
03 / 06BUILT TO REMOVE FRICTION
Product guidanceClarityAI conversationSCROLL TO DISCOVER ↓
[01]✳ THE IDEA10T / COMMERCE SYSTEMS

More than a chatbot. A useful shopping conversation.

Designed for an existing store, grounded in how shoppers actually think and behave.

03↗
Product guidanceClarityAI conversation

An AI shopping assistant that understands what the customer is trying to solve, finds the relevant product, shows it directly inside the conversation with its image and key details, and explains why that product fits.

The assistant itself is flexible: customers can resize it and move it around the screen, so they can keep browsing the store while continuing the conversation.

[02]✳ LIVE EXPERIENCE10T / COMMERCE SYSTEMS

From a question to a choice.

Interact with the walkthrough to explore what the experience does at every step.

Swipe for the next step

Swipe the demo or use the arrows for the next step. Click a step above to jump to it.

✳ WORKING EXPERIENCEINTERACTIVE
WALKTHROUGH

The product is designed to work inside the existing ecommerce experience, not as a separate destination.

EXPLORE THE METHOD ↘
[03]✳ BEHIND THE SYSTEM10T / COMMERCE SYSTEMS

How the assistant thinks.

Each interaction follows an intentional sequence—not an arbitrary collection of features.

03

EXPLORATION / CONVERSATION

AT A GLANCE / THE FLOW
Understand the need→Find the matching product→Show the product visually→Choose the relevant feature→Use real proof→Explain why it matters
[04]✳ THE EVIDENCE10T / COMMERCE SYSTEMS

Intelligence with an explanation.

The studies and established principles informing how this experience is designed.

EVI-
DENCE↗

Research translated into practical interfaces.

Jobs to Be Done
THEORY

Jobs to Be Done

Clayton Christensen · Harvard Business School

Customers choose products to accomplish a particular job.

OUR APPLICATIONThe AI identifies “easier cleaning upstairs” as the real need before choosing the product.
Means-End Chain
THEORY

Means-End Chain Theory

Jonathan Gutman · Journal of Marketing

Connects a product attribute → benefit → customer outcome.

OUR APPLICATION2.5 kg → less weight to carry → easier to take upstairs. The AI selects the feature that matters instead of explaining every specification.
Concrete Language
RESEARCH PAPER

Concrete Language

Grant Packard & Jonah Berger · Journal of Consumer Research

Research supports using specific, concrete information when communicating with customers.

OUR APPLICATIONInstead of “this vacuum is lightweight,” the AI gives the verified fact: “2.5 kg.”
Processing Fluency
RESEARCH PAPER

Processing Fluency

Shah & Oppenheimer · Princeton

Information that is easier to process can influence how people make judgments.

OUR APPLICATIONThe AI translates 2.5 kg into something immediately meaningful: “Half the weight of your current vacuum.”
✳ WHAT IT ALL ADDS UP TO

Make every product conversation count.

An AI salesperson inside the store that understands what the customer needs, visually presents the right product, and gives a specific, research-backed reason why it fits.