Privacy Policy for 10Turtle
Effective Date: [11-10-2024]
10Turtle ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, www.10turtle.com ("Site") and services. It also outlines your data privacy rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) if you are a resident of the European Economic Area (EEA).
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: When you register, we collect information necessary to create an account, including your name, email address, and any other details you choose to provide.
- Profile Data: Information you add to your profile, such as portfolio details, design preferences, and other shared content.
- Behavioral Data: Details about your interactions within 10Turtle, such as viewing portfolios, likes, and comments.
- Billing and Transaction Data: For paid memberships or services, we collect billing details, payment method information, and transaction history.
- Device and Usage Data: Technical data about the devices you use to access 10Turtle, including IP address, browser type, and operating system, collected through cookies and similar technologies.
2. How We Use Your Information
10Turtle uses your data to operate, improve, and personalize our services:
- Service Provision: To enable you to use features on 10Turtle, such as browsing portfolios, managing your account, and connecting with other users.
- Transaction Processing: For paid services, we use billing information to process transactions and manage your membership.
- Communication: We may send service-related notices, updates, and responses to your inquiries.
- Security: To detect and prevent fraud, abuse, or unauthorized access, and to protect our users.
- Improvement of 10Turtle: To analyze usage data and optimize the user experience.
- Marketing and Promotion: With your consent, we may send promotional emails or information about new features.
10Turtle uses cookies and similar technologies to enhance your experience, remember preferences, and analyze site usage.
3. Data Sharing and Disclosure
10Turtle only shares your data in the following situations:
- With Other Users: Public profile information and shared content are visible to other users.
- Service Providers: We work with third-party providers for hosting, payment processing, and customer support.
- Legal Requirements: We may disclose data to comply with legal obligations or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred.
4. Data Security
We implement measures to protect your data against unauthorized access and breaches. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Your Data Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal data.
- Restrict or object to certain data processing activities.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us at privacy@10turtle.com.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here, and the "Effective Date" will be updated accordingly.
7. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
10Turtle
Email: hey@10turtle.com
Website: www.10turtle.com
